Definitions:
1: Company means CR Deliveries
2: Goods means any document of item or property such as pallets, boxes of goods including containers and packaging, consigned by the customer from one address to another.
3: Customer means any individual, firm, body corporate or uncorporated, association or any other body who engages in the service of the company, this includes the customer’s employees representatives or agents.
General:
1: Employees agents and offices of the company have no authority to make oral or written representations warranties or promises about the company’s business or services which are inconsistent with these conditions and the customer waives all rights which may otherwise arise in relying upon the same waive where such representations warranties or promises are made fraudulently. Only a director of the company has the authority to vary these conditions and then only to the extent that the variation is expressed in writing to be a variation thereof.
2: The company is not a common carrier, it may decline to provide services for such customers and/or in relation to such goods as the company in its absolute discretion shall determine.
3: All invitations and quotations by the company for the use of its services are given on the basis of prompt instructions given by the customer to the company and shall only remain open for instruction for a period of 7 days unless withdrawn or revoked or varied by the company to enter into contractual relations with it and such instructions once accepted by the company shall give rise to the binding contract between the parties governed by these conditions and the customer will pay all charges of the company for the business required whether or not the company thereafter wishes to withdraw, revoke or vary those instructions or otherwise makes it impossible for the company to perform its obligations hereunder unless, in any case, the company otherwise agrees in writing.
4: The customer acknowledges and agrees that provisions in these conditions excluding or restricting any liability of the company or allowing the company to perform obligations differently or not at all are reasonable having regard to among other things the existence of other suppliers of similar services available to it before entering contractual relations with the company.
5: Headings are for ease of reference only and do not affect the interpretation of these conditions.
Entire agreement:
1: All and any business undertaken, including any advice representation, or information given or service provided whether gratuitously or not by the company is transacted subject to these conditions. Any customer who objects to these conditions must prior to giving instructions inform the company of its objections in writing and any such objection shall take effect only upon it being accepted in writing by a director of the company.
2: In matters of conflict between these conditions and any promotional brochures or other material of the company these conditions shall prevail.
Company’s rights:
1: The company may subcontract all or any part of its business and/ or services.
2: Subject to express written instructions given by the customer, the company reserves the right to itself absolute discretion as to the means, route procedure to be followed in the handling, storage, and transportation of goods. In the event that the customer provides such instructions and if in the opinion of the company it is at any stage necessary or desirable in the customer’s interests to depart from those instructions, the company shall be at liberty to do so.
3: The delivery time of any goods is not guaranteed but we undertake to complete transit in reasonable time.
4: The company may but is not obliged to obtain written acknowledgment of delivery of goods.
Customers obligations:
1: The customer warrants that it is either the owner or the authorised agent of the owner of the goods and that it is authorised to accept and is accepting these conditions not only for itself but also as an agent for and on behalf of all other persons who are or may thereafter become interested in the goods.
2: The customer will ensure that the goods will be sufficiently secure and properly packaged and labelled and will be fit and safe to be carried.
3: The customer must ensure that the goods do not compromise or include weapons, ammunition, controlled drugs (within the meaning of the misuse drugs act 1971 or any amendments to that act) industrial chemicals, noxious dangerous hazardous inflammable or explosive items.
4: The customer will be responsible for carefully checking the goods upon receipt.
Settlement terms:
1: Invoices will be paid within 30 days of the invoice date.
2: Where an invoice is more than 45 days overdue, then all outstanding invoices from the customer, whether or not due for payment, shall become payable.
3: Any queries on an invoice should be notified in writing within 14 days from date of invoice.
4: Any customs duties or similar taxes shall be payable immediately by the customer to the company and shall not be subject to credit terms. The company reserves the right to demand payment of such sums in advance of them being incurred.
Exclusions and limitation of liability
1: Except under special arrangements previously agreed in writing the company will not accept or deal with bullion, cash, tickets, vouchers, precious stones, jewellery, valuables, glass products or other fragile items, antiques, pictures (including commercial artwork) spirits, alcohol, tobacco products, livestock or plants. The customer undertakes not to deliver any such items to the company or cause the company to handle or deal with any such items otherwise than after making special arrangements aforesaid and save only to the extent so agreed the company shall be under no liability whatsoever for or in connection with the goods or any loss or damage thereto however arising. Notwithstanding any special arrangement aforesaid the customer will ensure that such goods may be lawfully collected, carried, stored, delivered, exported and imported into or from any country region or place without hindrance or undue delay and will indemnify and hold harmless the company from all these penalties, action, claims, damages, losses, costs and expenses whatsoever and however arising in any jurisdiction that may suffer or incur in consequence of any breach of any law or regulation permitted or procured by the customer through the acts or omissions of the company in performing services in relation to the goods.
2: Instructions given to the company by telephone otherwise than as to the identity of the customer, the identity of the goods, the address for collection, the address for delivery and the class of service requested shall give rise to no obligation or duty of care upon the company whether or not those additional telephone instructions are in whole or part performed or observed by the company.
3: in providing suggestions or options or advice as to means of transportation services available physical or legal circumstances of carriage or other guidance howsoever described at any time to assist the customer to formulate instructions or otherwise the company shall be deemed to so provide for information purposes only and without giving any representation warranty or promise and without having any duty of care to the customer in respect thereof. The company shall not be liable for any such information provided or any representation warranty or promise made save where provided or made fraudulently.
4: The company will use and apply all reasonable efforts and endeavours to effect delivery of goods within a stipulated period of time as described in its marketing literature in force from time to time where in its option it is able to do so but in expressing any such opinion the company undertakes no duty of care towards and shall not be liable to the customer in respect of any failure to do so other than in accordance with these conditions.
5: it shall not be the responsibility of the customer to satisfy itself that any load that he/she wishes to have carried out by the company shall be suitable for conveyance in the vehicle or machine ordered by the customer and provided by the company and if the customer accepts the vehicle or machine offered by the company for the carriage of such load of the company shall have no liability whatsoever for any loss or damage to such load arising from unsustainability of such vehicle or machine.
6: Subject to previous condition the company shall have no liability in any circumstances for any lawful or unlawful detention of goods or for any direct loss. Damage or deterioration arising there from except where the customer shall have specified to the company the nature of the goods and purpose of the transit and the company through its directors shall have agreed in writing with the customer a time schedule and specification in respect of the transit of the said goods and it shall be proved that such detention, delay , loss or damage or determination was directly due to the negligence of the company.
7: Any claim for direct loss or damage made by the customer resulting from any delayed delivery, misplaced delivery, non-delivery, other breach of contract negligence or for any other reason shall be notified in writing to the company as soon as reasonably practicable and in any event within 7 days of the date when any information giving rise to a possible claim comes to the attention or ought reasonably to have come to attention of the customer. Subject to conditions 4,6 and 7. And except in respect of death or personal injury caused by company’s negligence where such claim is proven to be due to the failure or negligence of the company the company’s liability shall be limited as follows:
8: where the customer has selected one of the guaranteed delivery services offered by the company from time to time other than those specified in conditions below the company shall only be required to credit the customers account with the value between the quoted charge for guaranteed delivery service selected by the customer and the value of the actual service provided by the company which the credit shall be applied to the customers account with the company. Where the customer has selected the sameday or express ground courier service within mainland Britain the company’s liability in respect of any one consignment shall not exceed the value of the goods carried on such service or £10,000 whichever is less. The company shall not be liable to the customer or be deemed to be in breach of any contract with the customer as a result of any delayed delivery misplaced delivery or non-delivery of goods or otherwise if due to any cause beyond the company’s reasonable control. Without prejudice to the general of the forgoing the following shall be regarded as cause beyond the company’s reasonable control.
Any act of god including adverse weather conditions, fuel shortages, power failure, breakdown in machinery, any war, invasion, act of foreign enemy, hostilities, whether war is declared or not, civil war, rebellion, insurrection, military usurpation of governmental powers or confiscation, requisition, destruction or damage to property, any riot, civil commotion, strikes, lockouts, trade disputes, general or partial stoppage or restraint of labour from whatever causes, any import or export regulations, embargoes or seizure of goods or company equipment under legal process, any act of omission of the customer or those for whom he contracts or the servants or agents or either, any inherent liability to wastage in bulk or weight patent or latent defect or natural deterioration of the goods inadequate or improper packing of the whole or part of the good, insufficient or incorrect labeling or addressing of the goods, the addressee of the goods not accepting the delivery, any marine risks, act of commission of any independent contractor in any manner whatsoever. The company shall in no circumstances whatsoever have any other or greater liability to the customer whether in contract negligence or otherwise. For the avoidance of doubt the company shall not in any event be liable for any consequential special or indirect loss or damage (whether for loss of profit or otherwise) costs, expenses or other claims for compensation whatsoever (whether caused by the negligence of the company , its employees or agents or otherwise) which arise out of or in connection with the supply of the company’s services.
Consumers rights
1: Subject to expressly provided in these conditions and except where a customer is dealing with a consumer (within the meaning of the unfair contract terms act 1977) all warranties conditions or other implied by stature or common law are excluded to the fullest extent permitted by law. Where the goods are delivered pursuant to a consumer transaction (as defined by the consumer transaction restriction of statements order 1976) the statutory rights of the customer are not affected by these conditions.
Governing law
1: All agreements between the company and the customer shall be governed and construed in accordance with the English law and the parties hereby submit to the non-exclusive jurisdiction of the English courts.
Please note – Any and all accounts opened with CR Deliveries will be terminated following 12 months of inactivity.
Privacy Policy
A. Introduction
The privacy of our website visitors is very important to us, and we are committed to safeguarding it. This policy explains what we will do with your personal information.
Consenting to our use of cookies in accordance with the terms of this policy when you first visit our website permits us to use cookies every time you visit our website.
B. Collecting personal information
The following types of personal information may be collected, stored, and used:
information about your computer including your IP address, geographical location, browser type and version, and operating system;
information about your visits to and use of this website including the referral source, length of visit, page views, and website navigation paths;
information, such as your email address, that you enter when you register with our website;
information that you enter when you create a profile on our website—for example, your name, profile pictures, gender, birthday, relationship status, interests and hobbies, educational details, and employment details;
information, such as your name and email address, that you enter in order to set up subscriptions to our emails and/or newsletters;
information that you enter while using the services on our website;
information that is generated while using our website, including when, how often, and under what circumstances you use it;
information relating to anything you purchase, services you use, or transactions you make through our website, which includes your name, address, telephone number, email address, and credit card details;
information that you post to our website with the intention of publishing it on the internet, which includes your username, profile pictures, and the content of your posts;
information contained in any communications that you send to us by email or through our website, including its communication content and metadata;
any other personal information that you send to us.
Before you disclose to us the personal information of another person, you must obtain that person’s consent to both the disclosure and the processing of that personal information in accordance with this policy
C. Using your personal information
Personal information submitted to us through our website will be used for the purposes specified in this policy or on the relevant pages of the website. We may use your personal information for the following:
administering our website and business;
personalizing our website for you;
enabling your use of the services available on our website;
sending you goods purchased through our website;
supplying services purchased through our website;
sending statements, invoices, and payment reminders to you, and collecting payments from you;
sending you non-marketing commercial communications;
sending you email notifications that you have specifically requested;
sending you our email newsletter, if you have requested it (you can inform us at any time if you no longer require the newsletter);
sending you marketing communications relating to our business or the businesses of carefully-selected third parties which we think may be of interest to you, by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications);
providing third parties with statistical information about our users (but those third parties will not be able to identify any individual user from that information);
dealing with inquiries and complaints made by or about you relating to our website;
keeping our website secure and prevent fraud;
verifying compliance with the terms and conditions governing the use of our website (including monitoring private messages sent through our website private messaging service); and
other uses.
If you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the license you grant to us.
Your privacy settings can be used to limit the publication of your information on our website and can be adjusted using privacy controls on the website.
We will not, without your express consent, supply your personal information to any third party for their or any other third party’s direct marketing.
D. Disclosing personal information
We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers, or subcontractors as reasonably necessary for the purposes set out in this policy.
We may disclose your personal information to any member of our group of companies (this means our subsidiaries, our ultimate holding company and all its subsidiaries) as reasonably necessary for the purposes set out in this policy.
We may disclose your personal information:
to the extent that we are required to do so by law;
in connection with any ongoing or prospective legal proceedings;
in order to establish, exercise, or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
to the purchaser (or prospective purchaser) of any business or asset that we are (or are contemplating) selling; and
to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.
Except as provided in this policy, we will not provide your personal information to third parties.
E. International data transfers
Information that we collect may be stored, processed in, and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this policy.
Information that we collect may be transferred to the following countries which do not have data protection laws equivalent to those in force in the European Economic Area: the United States of America, Russia, Japan, China, and India.
Personal information that you publish on our website or submit for publication on our website may be available, via the internet, around the world. We cannot prevent the use or misuse of such information by others.
You expressly agree to the transfers of personal information described in this Section F.
F. Retaining personal information
This Section F sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations regarding the retention and deletion of personal information.
Personal information that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.
Without prejudice to article F-2, we will usually delete personal data falling within the categories set out below at the date/time set out below:
personal data type will be deleted {30 DAYS}.
Notwithstanding the other provisions of this Section F, we will retain documents (including electronic documents) containing personal data:
to the extent that we are required to do so by law;
if we believe that the documents may be relevant to any ongoing or prospective legal proceedings; and
in order to establish, exercise, or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).
G. Security of your personal information
We will take reasonable technical and organizational precautions to prevent the loss, misuse, or alteration of your personal information.
We will store all the personal information you provide on our secure (password- and firewall-protected) servers.
All electronic financial transactions entered into through our website will be protected by encryption technology.
You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
You are responsible for keeping the password you use for accessing our website confidential; we will not ask you for your password (except when you log in to our website).
H. Amendments
We may update this policy from time to time by publishing a new version on our website. You should check this page occasionally to ensure you understand any changes to this policy. We may notify you of changes to this policy by email or through the private messaging system on our website.
I. Your rights
You may instruct us to provide you with any personal information we hold about you; provision of such information will be subject to the following:
the payment of a fee of £30; and
the supply of appropriate evidence of your proof of identity and address for this purpose, we will usually accept a photocopy of your passport certified by a notary plus an original copy of a utility bill showing your current address}).
We may withhold personal information that you request to the extent permitted by law.
You may instruct us at any time not to process your personal information for marketing purposes.
In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.
J. Third party websites
Our website includes hyperlinks to, and details of, third party websites. We have no control over, and are not responsible for, the privacy policies and practices of third parties.
K. Updating information
Please let us know if the personal information that we hold about you needs to be corrected or updated.
L. Cookies
Our website uses cookies. A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed. Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies. {We use both session and persistent cookies on our website.}
The names of the cookies that we use on our website, and the purposes for which they are used, are set out below:
we use Google Analytics and Adwords on our website to recognize a computer when a user visits the website / track users as they navigate the website / enable the use of a shopping cart on the website / improve the website’s usability / analyze the use of the website / administer the website / prevent fraud and improve the security of the website / personalize the website for each user / target advertisements which may be of particular interest to specific users / describe purpose(s)};
Most browsers allow you to refuse to accept cookies—for example:
in Internet Explorer (version 10) you can block cookies using the cookie handling override settings available by clicking “Tools,” “Internet Options,” “Privacy,” and then “Advanced”;
in Firefox (version 24) you can block all cookies by clicking “Tools,” “Options,” “Privacy,” selecting “Use custom settings for history” from the drop-down menu, and unticking “Accept cookies from sites”; and
in Chrome (version 29), you can block all cookies by accessing the “Customize and control” menu, and clicking “Settings,” “Show advanced settings,” and “Content settings,” and then selecting “Block sites from setting any data” under the “Cookies” heading.
Blocking all cookies will have a negative impact upon the usability of many websites. If you block cookies, you will not be able to use all the features on our website.
You can delete cookies already stored on your computer—for example:
in Internet Explorer (version 10), you must manually delete cookie files (you can find instructions for doing so at http://support.microsoft.com/kb/278835 );
in Firefox (version 24), you can delete cookies by clicking “Tools,” “Options,” and “Privacy”, then selecting “Use custom settings for history”, clicking “Show Cookies,” and then clicking “Remove All Cookies”; and
in Chrome (version 29), you can delete all cookies by accessing the “Customize and control” menu, and clicking “Settings,” “Show advanced settings,” and “Clear browsing data,” and then selecting “Delete cookies and other site and plug-in data” before clicking “Clear browsing data.”
Deleting cookies will have a negative impact on the usability of many websites.